Okuqukethwe[Fihla][Bonisa]
Amathuluzi e-ITSM abalulekile ekusebenzeni ngempumelelo kwamabhizinisi anamuhla.
Ngokunikeza izinhlangano uhlaka lokuphatha nokuhlinzeka ngezinsizakalo ze-IT, lawa mathuluzi enza kube nokwenzeka ukuthi zikwazi ukufeza izidingo zababambe iqhaza kanye nabathengi ngempumelelo.
Amabhizinisi angabuyekeza imisebenzi yawo, akhuphule umkhiqizo, futhi athuthukise izinga elijwayelekile lezinsizakalo zawo ze-IT ngokubeka izixazululo ze-ITSM endaweni.
I-ServiceNow iwumkhiqizo we-ITSM othandwa kakhulu onezinhlobonhlobo zezici nokusebenza emakethe.
Ngenxa yezici zayo ezibanzi zokuphatha isevisi, njenge ukuphathwa kwesigameko, ukuphathwa kwezinkinga, ukuphathwa koshintsho, nokuphathwa kwempahla, i-ServiceNow ibone ukwanda okukhulu kokuduma.
Amabhizinisi angaphatha izicelo zesevisi, enze imisebenzi ngokuzenzakalelayo, futhi abheke amazinga wesevisi ngenxa yenkundla yawo emaphakathi.
Noma kunjalo, naphezu kokusetshenziswa kwayo okubanzi, abanye abasebenzisi bangabheka ezinye izindlela ze-ServiceNow ngezizathu ezahlukahlukene. Ukukhathazeka okukodwa okuvame kakhulu izindleko ezibizayo zokusetha nokusebenzisa i-ServiceNow, ikakhulukazi kumabhizinisi amancane kuya kwaphakathi nendawo anezinsiza ezilinganiselwe.
Ukwengeza, izinhlangano ezifuna isixazululo se-ITSM esisebenziseka kalula futhi esinembile zingase zibe nobunzima ngenxa yobunkimbinkimbi benkundla ye-ServiceNow kanye nejika layo lokufunda eliphezulu.
Ukwengeza, amafemu athile angase adinge ukulungiswa okuthile noma amakhono angatholakali ngokuvamile ku-ServiceNow. Abasebenzisi bangabheka imikhiqizo ehlukene ye-ITSM ezifanela kangcono izidingo zabo ezithile uma bedinga ukuguquguquka okwengeziwe, ukuqina, noma amathuba okuhlanganiswa.
Ukwengeza, izinhlangano ezifuna isu le-ITSM eliguquguqukayo noma eligxile embonini ethile noma inqubo zingabheka ezinye izindlela ezihlinzeka ngezixazululo ezikhethekile.
Isidingo sokuthola inkundla ye-ITSM ethengeka kakhudlwana, esebenziseka kalula, futhi enothile ngesici evumelana nezimfuneko ezithile zenhlangano kangcono ekugcineni senza ukukhetha ukubheka ezinye izindlela ze-ServiceNow.
Amabhizinisi angathola isixazululo esiphelele se-ITSM sokwenza imisebenzi ibe lula, athuthukise ukulethwa kwezinsizakalo, futhi akhuthaze impumelelo yebhizinisi ngokubheka ezinye izinto ezingase zibe khona.
Sizohlola ezinye izindlela eziphezulu ze-ServiceNow kulesi sihloko. Ake siqale.
1. IsevisiDesk Plus
Ungabhala impumelelo yakho nge-ManageEngine ServiceDesk Plus, isixazululo se-ITSM, kuzo zombili izindawo ezisemagcekeni nasezilungiselelweni zamafu. Lobu buchwepheshe, obuyimbangi eqinile ye-ServiceNow, bufuna ukukhulula abasebenzi bakho be-IT emizabalazweni yansuku zonke ukuze bakwazi ukukhululeka futhi bagxile ekunikezeni ukunakekelwa okuhle kwamakhasimende.
Nge-ServiceDesk Plus, unokuphatha okumaphakathi nokubonakala okuphezulu, okukuvumela ukuthi uphathe izindaba ezihlukene ze-IT ngempumelelo, ugweme isikhathi sokuphumula, futhi uqinisekise ukusebenza kahle kwenhlangano yakho.
Ungakwazi ukwanelisa izigidi zabasebenzisi bokugcina, ochwepheshe be-IT, nabanye ababambiqhaza ngokusebenzisa ithuluzi. Ungaphatha impilo yonke yethikithi le-IT ngayo, ukhuphule ukukhiqiza kwe-ejenti, ukwehlisa ukuphuma, nokugcina ama-SLA.
Ukwengeza, i-ServiceDesk Plus yenza ngokuzenzakalelayo ukugeleza komsebenzi futhi yenza kube lula izinqubo ezifana nokuhlela, ukugunyazwa, kanye nokuqaliswa ukuze kuncishiswe amaphutha avelayo futhi kwandiswe ukukhiqiza.
Ukwengeza, isixazululo sinikeza usizo olunzulu lokuphatha ushintsho, ukugwema ukuguqulwa okungagunyaziwe noma okungaphumeleli kwesistimu. Ngaphezu kwalokho, ikunikeza ikhono lokuthola, ukuthola, ukuphatha, kanye nokulandelela izimpahla zehadiwe, ukuqinisekisa ukuthotshelwa kwelayisense, ukunciphisa ubungozi, nokukhulisa ukusetshenziswa kwempahla.
Ikhathalogi yakho yesevisi ye-IT, egcwele ukugunyazwa kwezigaba eziningi nama-SLA, ingadalwa kalula futhi ishicilelwe nge-ServiceDesk Plus.
Okokugcina, ithuluzi linikeza ukuphathwa kwento yokucushwa okujulile, okukuvumela ukuba wenze imephu okuncikayo nokuxhumana kanye nokunikeza amadeshibhodi esikhathi sangempela nezibalo ezingenziwa ngendlela oyifisayo ukuze kuqashwe ukusebenza okuhlakaniphile.
Zamanani
Ungazama inkundla futhi ucele ikhwowutheshini yentengo.
2. I-Zendesk
Isixazululo se-ITSM (IT service management) sihlinzekwa yi-Zendesk, eyaziwa ngamathikithi ayo anothile ngesici, ukuzisiza, kanye namakhono okuphatha okusekelwe kulwazi.
Zisebenzisa uhlelo lwamathikithi olusebenziseka kalula lwe-Zendesk, izinhlangano zingasingatha ngempumelelo imibuzo yokusekelwa kwamakhasimende, izinkinga, nezicelo zesevisi.
Abasebenzisi banikezwa ikhono lokudala nokuqapha amathikithi endaweni, okuqinisekisa ukulungiswa okusheshayo nokuphumelelayo. Ngaphezu kwalokho, i-Zendesk ihamba phambili ekunikezeni izinketho zokuzisiza, okwenza abasebenzisi basebenzise isisekelo sayo solwazi olubanzi ukuze bathole izixazululo zezinkinga ezivamile.
Amakhasimende azokwaneliseka ngenxa yenketho yawo yokuzisiza, enciphisa umthwalo womsebenzi kubasebenzi abasekelayo.
Ukwengeza, ukusekelwa kwe-Zendesk kweziteshi eziningi kwenza izinkampani zikwazi ukuxhumana namakhasimende kuzo zonke iziteshi ezihlukahlukene, okuhlanganisa ucingo, i-imeyili, ingxoxo, inkundla yezokuxhumana, nezinkundla ze-inthanethi. Lokhu kuqinisekisa ukuzizwisa kwekhasimende okushelelayo nokungaguquguquki.
Inkundla inamathuluzi ezibalo aqinile avumela amabhizinisi ukuthi afunde kabanzi mayelana nama-KPI asekelayo, injabulo yekhasimende, nokukhiqiza komenzeli. Ukwenziwa kwezinqumo okuqhutshwa yidatha kanye nokuthuthukiswa kokulethwa kwezinsizakalo okuqhubekayo kwenziwa kwaba nokwenzeka ngalezi zibalo.
Okuhlangenwe nakho komuntu siqu kwakho kokubili abathengi nabasebenzi abasekelayo kuqinisekiswa izinketho eziningi zokwenza ngokwezifiso ze-Zendesk, ezivumela amabhizinisi ajwayelane neplathifomu ukuze ihambisane nezidingo zabo kanye nophawu.
Zamanani
Inikeza isilingo samahhala futhi intengo yeprimiyamu iqala ukusuka ku-$49/umenzeli ngamunye/ngenyanga (ikhokhiswa minyaka yonke).
3. I-Jira Service Management
I-Jira Service Management iyisixazululo esaziwa kakhulu nesithandwa kakhulu esibeka ukugxila okuqinile ezinqubweni ezigugile. Lesi sixazululo esihlanganisa konke sinikeza izici ezimbalwa ezihlose ukuthuthukisa izinqubo zokuphatha isevisi ye-IT.
Uhlelo oluqinile lwamathikithi enkabeni yalo luvumela ukulandelela okusebenzayo nokuxazulula izehlakalo, izinkinga, nezicelo zesevisi.
Izinhlangano zingasebenzisa i-Jira Service Management ukuze zenze imisebenzi evamile, izinqubo, nokugunyaza, okuthuthukisa ukukhiqiza nokunciphisa ukusebenza kwabantu.
Kanye namathuluzi okubambisana, isixazululo sinikeza ukuxhumana okungenazihibe kanye nokuxazulula izinkinga ngokushesha ngokukhuthaza ukuxhumana okuphumelelayo nokwabelana ngolwazi phakathi kwamalungu eqembu.
Ukubonakala okuthuthukisiwe nokuxhumana phakathi kokuthuthukiswa kanye namaqembu e-IT kwenziwa ukuba kwenzeke ngokuhlanganisa okungenazihibe kwe-Jira Service Management nesofthiwe ye-Jira.
Umbono owodwa wemisebenzi, izinkinga, namaphrojekthi wenziwa ukuba kwenzeke ngalokhu kuhlanganiswa, okukhuthaza ukubambisana okuhlukahlukene kanye nokwenza lula ukulethwa kwezinsizakalo kusukela ekuqaleni kuze kube sekugcineni.
I-Jira Service Management yenza izinhlangano zikwazi ukusebenzisa izindlela ezidala, zithuthukise amathikithi nezinqubo zokuphatha izehlakalo, zizenzele imisebenzi ephindaphindwayo, futhi zikhuthaze ukusebenzisana phakathi kwe-IT namathimba okuthuthukisa, konke okuzothuthukisa ukusebenza kahle nokusebenza kahle kwemisebenzi yabo yokuphatha isevisi ye-IT.
Zamanani
Ungaqala ukuyisebenzisa mahhala kumalungu afika kwangu-3 futhi amanani entengo aqala ukusuka ku-$21 umenzeli ngamunye ukuya ku-$63 ngenyanga.
4. Isevisi entsha
I-Freshservice iwuhlelo olusha lokuphatha isevisi ye-IT oluhlinzeka ngendlela esheshayo, ehlakaniphile, nesebenziseka kalula ukuze wenze imisebenzi yakho ye-IT ibe yisimanjemanje. Izinhlangano zingakhuphula i-ROI, zithuthukise ukusebenza kahle, futhi zinikeze ulwazi lwamakhasimende oluvelele ngokusebenzisa i-Freshservice.
I-Freshservice inikezela ngenkundla edidiyelwe yokuphathwa kwesevisi ye-IT ethuthukisa ukubonakala kokugeleza komsebenzi, yehlisa izindleko, futhi ikhuthaze ukushesha kwebhizinisi. Ngezinqubo ezishintshayo eziyinkimbinkimbi nezingenayo ikhodi, iFreshservice ikuvumela ukuthi uthuthukise ukusebenza kahle kwesevisi kanye nezisele zebhuloho.
Ukuthunyelwa okusheshayo kwenziwa kwenzeke ngabakwa- inkundla ye-no-code yesixazululo, esisekelwa izinsizakalo zokuthutha kanye nokugibela okuphrofeshinali, okuqinisekisa ukuguquguquka okushelelayo nokwenza kube lula kubasebenzisi ukwamukela isevisi elethiwe.
Ngezixhumi zokudonsa nokuwisa ezonga isikhathi nomzamo, inkundla yebhizinisi ye-Freshservice enikwe amandla yi-AI inika amabhizinisi amandla okwenza imisebenzi ibe lula kuyilapho ikhulisa ukukhiqiza kwabasebenzi futhi ihlanganisa okuhlangenwe nakho kwabathengi.
I-Freshservice ivumela ukwethembeka okuthuthukisiwe, ukutholwa kwesexwayiso ngokushesha, ukulethwa kokuhlangenwe nakho kwekhasimende ekugcineni kuya ekupheleni, nokubambisana komongo ukuvimbela ubunzima obuningi ngokuvala igebe phakathi kokusebenza nokuphathwa kwesevisi.
Inikeza enye indlela ewusizo ye-ServiceNow yamabhizinisi abo bonke osayizi, noma ngabe ayizinkampani ezinkulu noma amabhizinisi akhula ngokushesha.
Zamanani
Intengo ye-premium yenkundla iqala ukusuka ku-€15/umenzeli/ngenyanga, ekhokhiswa minyaka yonke.
5. I-BMC Helix ITSM
Isixazululo esithembekile sokuphathwa kwesevisi ye-IT (ITSM), i-BMC Helix ITSM ihlinzeka ngezinhlobonhlobo ezibanzi zezici eziphelele. Izinhlangano zingaphatha ngempumelelo izinsizakalo zazo ze-IT futhi zinikeze ulwazi oluhle kakhulu lwamakhasimende nge-BMC Helix ITSM.
Uhlelo luhlanganisa imisebenzi esezingeni eliphezulu ehlanganisa isizindalwazi sokuphathwa kokucushwa (ama-CMDB), ukuphathwa koshintsho, nokulawulwa kwezinkinga. Ukuphathwa kwezinkinga kwenza kube nokwenzeka ukuthola nokulungisa izinkinga eziwumsuka, ukunciphisa umthelela abanawo kumasevisi e-IT.
Ingozi yokuphazamiseka kwesevisi iyancipha ngokuphathwa koshintsho, okuvumela ukuphathwa ngendlela efanele kwezinguquko.
Iqoqo elimaphakathi lezinto zokumisa linikezwa i-CMDB, elivumela ulwazi olunembile nolwamanje lwezimpahla ze-IT nokuxhumana kwazo.
Ngamandla ayo okuzenzakalelayo aqhutshwa yi-AI, i-BMC Helix ITSM ihamba ngaphezu kwezixazululo ezijwayelekile ze-ITSM. Uhlelo lukhuphula ukusebenza kahle okuphelele kokusebenza ngokuzenzela imisebenzi ephindaphindayo, ukusheshisa ukuxazululwa kwenkinga, nokusebenzisa ukuhlakanipha okungekhona okwangempela.
Ingosi yokuzisiza inika abasebenzisi amandla okusingatha izinkinga ezijwayelekile bebodwa, benciphisa ukuthembela kwabo osizweni lwe-IT futhi bakhulise injabulo yomsebenzisi.
Amandla okuhlanganisa ngaphandle komthungo amasistimu ahlukahlukene, izinhlelo zokusebenza, nemithombo yedatha esinye isici se-BMC Helix ITSM. Ngalokhu kuxhumana, ukugeleza komsebenzi kuyahlelwa, ukuvumelana kwedatha kuyakhuthazwa, futhi ekupheleni kuya ekupheleni inqubo yokuzenzekelayo kwenziwa kwenzeke.
Zamanani
Ungayizama mahhala futhi ucele ikhwowutheshini yentengo.
6. I-SysAid ITSM
Isixazululo esiqinile se-SysAid ITSM sinikeza ithimba lakho kanye nomnyango we-IT ukwandisa ukulawula namandla. Izinhlangano zingasebenzisa i-automation yedeski yesevisi ethuthukisiwe ngokusebenzisa i-SysAid ITSM ukuvalelisa ebunzimeni obukhulu.
Uhlu olumangalisayo lwezici nezisombululo kunikezwa isixazululo, okuvumela abasebenzisi ukuthi baphathe impahla kahle, babhekane nezicelo ezingenangqondo, futhi benze imisebenzi yedeski lesevisi ngokuqiniseka nangokunethezeka.
Ungahlala uphezulu komdlalo wakho wokuphatha isevisi ye-IT ngokunikeza abasebenzi bakho amathuluzi abawadingayo nge-SysAid ITSM. Inikeza izici ezizenzakalelayo ezenza ukuhamba komsebenzi kube lula, okuvumela iqembu lakho ukuthi ligxile ezigabeni ezibalulekile futhi likhulise ukukhiqiza sekukonke ngokususa imisebenzi ephindaphindwayo.
I-SysAid ITSM inika amandla ukuthunyelwa okusheshayo ngenxa yenqubo yayo yokusetha elula nesheshayo, iqinisekisa ukuthi ungaqala ukujabulela izinzuzo zayo khona manjalo.
Ukwengeza, ikhambi lihlinzeka ngezinketho eziningi zokumisa, okukuvumela ukuthi wenze ngezifiso i-SysAid ukuze ivumelane nezidingo zakho ezihlukile. Ngokusebenzisa i-SysAid ITSM, ungathuthukisa ulwazi lwabasebenzi nama-ejenti ngokunikeza amathuluzi aphambili nosizo olusezingeni eliphezulu, okuholela ekuxazululeni izinkinga ngokushesha.
Iphakheji ye-ITIL, izinqubo ezizenzakalelayo, izixhumi zezinkampani zangaphandle, ukwenza ngokwezifiso okuyinkimbinkimbi, nokuphathwa kwezinga lesevisi ezinye zezici ze-ITSM. Ungathuthukisa ukulethwa kwesevisi, usebenzise kangcono isikhathi sakho, futhi usheshise ukuxazululwa kwezinkinga usebenzisa i-SysAid ITSM.
Zamanani
Ungathola isivivinyo samahhala seplathifomu futhi ucele ikhotheshini yamanani entengo.
7. I-Solar Winds Service Desk
I-SolarWinds Service Desk iyinkundla yokuphathwa kwesevisi ye-IT (ITSM) esekelwe efwini futhi enikwe amandla yi-AI ehloselwe ukuthuthukisa ukukhiqiza nokusheshisa ukuxazululwa kwezinkinga, okuletha isikhathi esisheshayo sokubaluleka.
Isiteji sinikeza isakhiwo esiphelele esilungele i-ITIL, esiphelele ngamamojula wesigameko, ukukhishwa, ukukhululwa, noshintsho lokuphatha, kanye nesizindalwazi esikhiqizayo sokuphatha ukucushwa (CMDB), enziwe ngokwezifiso ukuze ivumelane nezidingo zakho zesevisi ethile.
Ukuzenzakalela kwale nkundla kubalulekile ekuhlukaniseni amathikithi, umzila, nokuhlobanisa, futhi inika amandla izici zokuzisiza kanye nesisekelo solwazi olusizayo, okuthuthukisa ukusebenza ngempumelelo.
Ngokungeza ukuphathwa kwempahla ye-IT (ITAM), okunika amandla ukuphathwa okugcwele komjikelezo wempilo wehadiwe, isofthiwe, amalayisense, izinkontileka, nokunye ngomlando wokucwaninga ophelele, i-SolarWinds Service Desk idlula i-ITSM.
Ukwengeza, inkundla ihlanganisa ikhathalogi yesevisi eyenza kube lula ukwenza izinqubo, imisebenzi eyenziwa ngesandla, nokugunyazwa kweminyango eminingana, okuhlanganisa i-HR, izikhungo, kanye nezezimali, okwenza kube lula ukuhlinzeka ngezinsizakalo zezisebenzi.
I-SolarWinds Service Desk ihlanganisa nezinye izinhlelo zokusebenza, njengamathuluzi okubuka e-SolarWinds namathuluzi okubambisana e-ChatOps, ngaphandle kokuhlupheka ngenxa REST APIs nezixhumi eziqinile.
Tinkundla yakhe iphinde inikeze imibiko engenzeka ngendlela oyifisayo, izilinganiso zokwaneliseka kwamakhasimende (CSAT), nezici zokuqapha zeleveli yesivumelwano sesevisi (i-SLA), ehlinzeka ngemininingwane ewusizo yokusebenza ukuze kuthuthukiswe intuthuko eqhubekayo nokuthuthukisa ukulethwa kwesevisi.
Zamanani
Ungathola isivivinyo samahhala senkundla futhi amanani entengo aqala kusuka ku-$39/ngenyanga.
8. I-Ivanti Neurons
Isixazululo esiqinile esiza izinhlangano ukuthi zithuthukise indlela yazo yokuhlinzeka ngokulethwa kwesevisi ye-IT i-Ivanti Neurons. I-Ivanti Neurons inika amandla izinhlangano ukuthi zinikeze isevisi esezingeni lomhlaba futhi zithuthukise imiphumela kuyo yonke inhlangano yazo ngenketho yokusebenzisa endaweni, endaweni eyingxube, noma ifu.
Ukuzenzakalela kokuhamba komsebenzi kuthuthukisa ukukhiqiza, ukuthobela, nokuphepha ngokususa imisebenzi ebizayo yezandla.
I-Ivanti Neurons ye-ITSM iletha ukuguquguquka nokukwazi ukuhambisana nezidingo zakho zebhizinisi, kungakhathaliseki ukuthi udinga ideskithophu losizo lwe-IT/ithikithi lokusekela noma udinga ukusebenzisa izinqubo ezibanzi zokuphatha isevisi ye-ITIL.
Lesi sixazululo sigxile ekuthuthukiseni ukwaneliseka kwabasebenzi kuyo yonke ibhodi, ukwehlisa ukukhuphuka kwezinga, kanye nokusheshisa ukuxazulula izinkinga. Ngokunciphisa ukuncika ezinsizeni zokuthuthukiswa ezibizayo, i-Ivanti Neurons ithuthukisa futhi umkhiqizo.
Amaqembu angamane asethe izinqubo kanye nezindawo zokusebenzelana nomsebenzisi esebenzisa izici zayo ezingenakhodi ngenxa yokusebenzelana kwayo okulula kokudonsa nokuwisa. Kanye nokwehlisa zonke izindleko zobunikazi, lokhu kuphinde kuthuthukise ukwaneliseka kwamakhasimende kanye nesivinini sokwenza inani.
Izinhlangano zingenza ukulethwa kwesevisi kube lula, zonge izindleko, futhi zithuthukise ukuzizwisa kwamakhasimende ngosizo lwe-Ivanti Neurons.
Zamanani
Ungathola isivivinyo samahhala seplathifomu futhi ucele ikhotheshini yamanani entengo.
9. Ukugxila KweMicro
I-Micro Focus inikeza umkhiqizo we-ITSM ongase ube enye indlela ekhangayo ku-ServiceNow ekusizeni amabhizinisi ukuthi asheshise ukuguqulwa kwedijithali. I-Micro Focus ihlinzeka amaqembu ngesixazululo se-ITSM esibushelelezi nesisebenzayo, esiwavumela ukuthi agxile ekufezeni izinhloso zawo.
I-Micro Focus ibona ukuthi impumelelo yenkampani incike emandleni okuphatha ngempumelelo kanye nokusungula izinqubo ze-IT. Izici eziphambili zeplathifomu zisiza ekunciphiseni ubunkimbinkimbi, zivikele ezingozini, futhi zigweme ukweqa okumba eqolo.
I-Digital Factory, imodeli yokulethwa eshintsha ukuguqulwa kwedijithali ngokunikeza indlela entsha yokuthuthukisa ukusebenza kwezinkampani, iyisici esiphawulekayo.
I-Micro Focus ihlinzeka amaqembu e-IT ngezinsiza azidingayo ukuze adale okuhle kakhulu ulwazi lomsebenzisi, dala izixazululo ezintsha, futhi wethule amasevisi amasha ngokunikeza izinqubo eziphindaphindwayo namathuluzi asebenziseka kabusha.
Ngokusungula ukubusa okufanayo, ukususa amasethi amathuluzi ayimpinda, nokukhuthaza ubungcweti besizinda, ukuqaliswa kwefekthri yedijithali kukhulisa ukusebenza kahle nokusebenza kahle.
I-Micro Focus inikeza inkundla ye-OPTIC, eshintsha i-IT ibe isikhungo sezobunhloli sesimanje, ukuze iqondise futhi ihlanganise izinqubo ze-IT. Inkundla ye-OPTIC inika izinhlangano ikhono lokugcina ubukhali befu kuyilapho yenza imisebenzi ibe lula futhi zithole ezibalweni eziyinkimbinkimbi ngokusebenzisa amathuluzi ahlakaniphile nemikhuba ehamba phambili yomkhakha.
Amabhizinisi angaqhubekisela phambili imizamo yawo yedijithali, enze lula ukusebenza, futhi abe nentuthuko eqhubekayo ngosizo lwesixazululo se-ITSM sikaMicro Focus.
Zamanani
Sicela uxhumane nethimba ngamanani alo.
10. I-Atera
I-Atera iyinkundla ebanzi eyakhiwe ukuze inikeze ochwepheshe be-IT ukufinyelela, ukubonakala, nokulawula amanethiwekhi abo namadivayisi noma kuphi lapho bekhona.
Ngokunikezwa kwezici eziningi kunkundla eyodwa ehlangene, lesi sixazululo esihlanganisa konke sisiza amaqembu e-IT ukuthi enze kahle futhi ngokushesha.
Ungaphatha zonke izici zokusebenza kwabo kwe-IT nge-Atera, okuhlanganisa ukuphathwa kwezichibi, i-IT automation, ukubika okuphelele, izexwayiso, ideski losizo, amathikithi, nokuxhumana okungenamthungo nezinhlelo zokusebenza ezaziwayo.
Abasebenzi be-IT bangonga isikhathi futhi bahlole amathuba amasha okuzenzakalela ngenxa yokuxhumana kwe-Atera ne-Open AI, ethuthukisa amakhono ayo futhi yenze ukwakhiwa kombhalo nokwenza kube lula futhi kusheshe.
Abasebenzisi bangaqala ukusebenzisa inkundla ngokushesha ngenxa yenqubo yayo yokugibela esheshayo nelula.
Inkundla ixhuma nezixazululo zesofthiwe eziningana, okuhlanganisa i-Bitdefender, i-Open AI, i-Acronis, nezinye, futhi inezici zokuphatha ezisebenzayo ze-IT ezisiza ukuxazulula izinkinga ezingaba khona ngaphambi kokuba zibe zimbi.
Abasebenzi be-IT bangakwazi ukuphatha kahle ukusebenza kunoma iyiphi indawo ngenxa yamakhono okuqapha nokuphatha okukude. Inkundla futhi ihlinzeka ngamakhono aqinile okuhlaziya kanye nohlelo lokusebenza lweselula oluguquguqukayo, okuqinisekisa ukuthi abasebenzi be-IT banezinsiza abazidingayo ukuze baphumelele ezikhundleni zabo.
Zamanani
Ungazama inkundla ngesilingo sayo samahhala sezinsuku ezingama-30 futhi amanani entengo aqala ukusuka ku-$149/uchwepheshe ngamunye/ngenyanga (ekhokhiswa minyaka yonke).
Isiphetho
Sengiphetha, ithuluzi elilungile le-ITSM kumele likhethwe ngokucophelela, kucatshangelwa izidingo nezimfuno zenhlangano ngayinye. Yonke inkampani isebenza ngendlela ehlukile futhi inemigomo eyahlukene, ngakho-ke ayikho indlela esebenza emhlabeni wonke.
Ukuthola isixazululo esifanelekile sezidingo zabo zokuphatha isevisi ye-IT kuzodinga ukuthi abafundi bahlole ngokucophelela ukukhetha okunikezwayo.
Izinhlangano zingafinyelela ekukhetheni okunolwazi olufanelana nezinhloso zazo ezihlukile nobunzima ngokuhlola izici, izici, namandla esixazululo ngasinye.
shiya impendulo