Ama-Chatbot izinhlelo zesofthiwe ezizimele ezisebenzisa ukufunda ngomshini nokucubungula ulimi lwemvelo (NLP) ukuze zixoxe nabantu ngendlela ezizwa ingumuntu kakhulu.
Ama-Chatbots aguqula indlela izinhlangano ezixhumana ngayo nabathengi bazo ezindaweni eziningi, okuhlanganisa isevisi yamakhasimende, ukuthengisa, nokusekelwa. Kodwa ukudala i-chatbot kusukela ekuqaleni kungase kube nzima. Izinhlaka zokuthuthukisa ama-chatbots zingasiza kulokhu.
Onjiniyela bangaklama kalula ama-chatbots ngokushesha nangempumelelo ngaphandle kokuthi bangene shi enkingeni ye-NLP kanye nokuphathwa kwengxoxo ngenxa yalawa masethi amathuluzi nemisebenzi yakhelwe ngaphambilini.
Ngohlaka lokuthuthukisa i-chatbot abanalo, onjiniyela bangagxila ekunikezeni okukhulu kakhulu isipiliyoni somsebenzisi.
Amabhizinisi angonga isikhathi esiningi nomzamo ngokusebenzisa uhlaka lokuthuthukisa i-chatbot, akhulule isikhathi sawo ukuze agxile kulokho okubaluleke ngempela: ukuletha isevisi yamakhasimende enhle kakhulu.
Nokho, into enkulu kakhulu? Njengoba izinhlaka eziningi zokuthuthukisa i-chatbot ziwumthombo ovulekile, ungazisebenzisa mahhala futhi uziguqule ukuze zihlangabezane nezidingo zebhizinisi lakho. Lokhu kuvula ukudalwa kwe-chatbot kumabhizinisi anosayizi abahlukahlukene kanye nekhono lobuchwepheshe.
Sizobheka izinhlaka eziphezulu zokuthuthukisa i-chatbot kulokhu okuthunyelwe, ongazisebenzisela iwebhusayithi yakho, uhlelo lokusebenza, noma umkhiqizo.
1. Uhlaka lweMicrosoft Bot
I-Microsoft Bot Framework iwuhlaka oluthembekile olusekela abahleli bezinhlelo ekudaleni ama-bot ahlakaniphile ezinkundla ezihlukahlukene.
Iwuhlaka lomthombo ovulekile olunamathuluzi amaningi namandla okwenza kube lula kubahleli bezinhlelo ukudala ama-chatbots akwazi ukuxoxa nabantu ngendlela engokwemvelo nenembile.
IMicrosoft Azure, a ngamafu inkundla ehlinzeka ngezinsizakalo ezahlukahlukene zokuthuthukiswa nokusetshenziswa, ixhunywe ne-Microsoft Bot Framework.
Onjiniyela bangakha ngokushesha futhi kalula, bahlole, futhi bethule ama-bots eziteshini ezahlukahlukene, njenge-Skype, i-Facebook Messenger, ne-Slack, ene-Azure eceleni kwabo.
Okokufaka okuvela kubasebenzisi kungaqondwa futhi kuhunyushwe ngama-chatbots ngenxa yobuchule babo bokucubungula ulimi lwemvelo.
Lolu hlaka luhambisana nenani lama-API okucubungula ulimi lwemvelo, okuhlanganisa ne-Microsoft Language Understanding Intelligent Service (LUIS), okwenza kube lula kubahleli bezinhlelo ukwakha ama-chatbot akwazi ukuqonda izicelo zabantu futhi aphendule ngendlela ecabangelayo nesebenziseka kalula.
I-Microsoft Bot Framework iphinda ifune amathuluzi okudala ama-chatbots anothe nge-multimedia nasebenzisanayo, njengamakhadi aguquguqukayo, imilayezo enothile ngemidiya, nokokufaka kwenkulumo nokuphumayo.
Zamanani
Ungayisebenzisa mahhala futhi amanani entengo aqala ku-$0.50 ngemilayezo eyi-1,000.
2. I-Botpress
I-Botpress iwuhlelo lwe-AI lwezingxoxo oluvulekile olusebenza nemitapo yolwazi eminingi ye-Natural Language Understanding (NLU). Ukwakha ama-chatbots, izinqubo ezibukwayo zihlanganiswa nezinhloso, amabhizinisi, nezikhala njengamanani amancane edatha yokuqeqeshwa.
Lokhu kunciphisa kakhulu izindleko zokwakha ama-chatbots futhi kunciphisa noma yiziphi izithiyo zokungena ezingaba khona ezilethwa yizidingo zedatha.
I-Botpress inikeza umakhi wengxoxo ebonakalayo kanye nesifanisi sokuhlola izingxoxo zakho. Usebenzisa isihleli sekhodi ye-JavaScript esakhelwe ngaphakathi, ungakha izenzo zohlelo ezingasetshenziswa ukwenza imisebenzi ethile.
Imojula ye-NLU ikuvumela ukuthi ucacise izinhloso, amabhizinisi, kanye nezikhala. Okokufaka okuvela kubasebenzisi kungaqondwa ngale ndlela umsizi wakho wengxoxo. I-Botpress ilawula ngenkuthalo ukuxhumana nezinsiza zemiyalezo ezaziwa kakhulu, okuhlanganisa i-Facebook Messenger, i-Slack, i-Microsoft Teams, ne-Telegram.
Ukwengeza, inkundla ivumela abahleli ukuthi bafinyelele ezinhlobonhlobo zama-plugin namamojula akhiwe ngaphambilini, njenge ukuhlaziywa kwemizwa kanye namakhono okuqonda ulimi okulula ukuwafaka kuma-bots abo.
Ukwengeza, inikeza ideshibhodi yezibalo ebanzi eyenza amakhasimende akwazi ukuqapha ukusebenzisana kwabasebenzisi, alinganise ukusebenza kwe-bot yabo, futhi akhombe izindawo eziyinkinga.
Zamanani
Bahlinzeka ngomkhawulo wanyanga zonke wemilayezo engu-1,000 engenayo i-bot yakho engayifunda mahhala. Umlayezo ngamunye ongenayo owengeziwe ubiza u-$0.005 ngenyanga uma udinga okwengeziwe.
3. Wit.ai
Inkundla ye-Wit.ai Natural Language Processing (NLP) ivumela abahleli bohlelo ukuthi bakhe ama-chatbots aqonda ulimi lwabantu.
Iwumthombo ovulekile, inkundla yamahhala evumela abahleli bohlelo ukuthi bafinyelele inani lamathuluzi nezici abangazisebenzisa ukuze bakhe ama-chatbots angahlaziya futhi ahumushe ulimi lwabantu.
Ukwenza amathuluzi asebenzisanayo nezinhlelo zokusebenza kwenzeke yikho konjiniyela. Ama-Chatbot abantu abangawasebenzisa ensizakalweni yabo yokuthumela imiyalezo angadalelwa kokubili izwi nombhalo.
Ngamakhono ayo ahlukahlukene, i-Wit.ai ingasetshenziselwa ukwenza ubuchwepheshe obugqokekayo ngokuzenzakalela kanye nokwakha izixhumanisi zenkulumo zezinhlelo zokusebenza zeselula nezinto zikagesi zasekhaya ngaphezu kwama-chatbots.
Inkundla yokuthuthukisa i-chatbot yamahhala iqukethe ama-SDK wePython noRuby, phakathi kokunye, futhi okwamanje ingeye-Facebook.
Ingase futhi isetshenziselwe izinjongo commercial. Izinhloso namabhizinisi kungenziwa ngokwezifiso onjiniyela, futhi i-HTTP API inika amandla ukuxhuma kuma-chatbots kusuka kwezinye izinhlelo zokusebenza.
Uma ufuna ukuthumela i-bot yakho ku-Facebook Messenger, i-Wit.ai iyindlela efanelekile ngoba ingeye-Facebook. Ukuthunyelwa kwama-chatbots e-Wit.ai ku-Messenger kwenziwa kwaba lula yi-Facebook.
Ukwengeza, isekela inqwaba yamapulatifomu ezingxoxo athandwa kakhulu, njenge-Facebook Messenger, Slack, neTelegram.
Zamanani
Kumahhala ukusetshenziselwa wonke umuntu.
4. URasa
I-Rasa iwuhlaka lomthombo ovulekile lokuklama ama-chatbots agcizelela indlela esekelwe endabeni. I-Rasa iwuhlaka olunomlando omude futhi iyingqalabutho yezinjini zokucubungula ulimi lwemvelo ezinomthombo ovulekile.
Bagxile ukuhlakanipha okungekhona okwangempela nokudala inkundla eyenza abadali babasizi be-AI bakwazi ukudala nokuthuthukisa imikhiqizo yabo ngokuqhubekayo.
I-Rasa inika amandla onjiniyela ukuthi bakhe izindaba (izimo zedatha yokuqeqesha) esikhundleni sokuchaza ukugeleza okubukwayo nezinjongo ngaphakathi kweplathifomu. Lezi zinganekwane zisetshenziselwa ukuqeqesha i-bot. Inkundla iyasebenza umshini wokufunda ama-algorithms ukuqonda izicelo zabasebenzisi futhi iyakwazi ukuphatha izingxoxo ezinamajika ambalwa ngobunkimbinkimbi.
I-Rasa iyinkundla esemagcekeni enenjini ye-NLU evamile, evuleke ngokugcwele. Bathuthukise i-Rasa X, isethi yamathuluzi okuhlaziya ingxoxo nokuthuthukisa ukwesekwa.
Yonke inkundla ye-chatbot idinga umthamo othile wedatha yokuqeqeshwa, kodwa i-Rasa isebenza kahle kakhulu lapho inikezwa idathasethi yokuqeqeshwa eningi, ngokuvamile esesimweni samalogi engxoxo yesevisi yekhasimende.
Ngaphambi kokudluliselwa enjinini ye-NLU, lezi zingxoxo zosizo lwekhasimende ziyahlaziywa, zihlukaniswe, futhi zicutshungulwe. Uma wakha umsizi womongo usebenzisa inkundla yomthombo ovulekile we-Rasa, i-Rasa iyi-chatbot yamahhala engcono kakhulu ongayisebenzisa.
Zamanani
I-Rasa ikhokhisa ibhizinisi kodwa amanani awafakiwe kuwebhusayithi.
5. I-Dialogflow
Ukufunda ngomshini kwe-Google namandla okucubungula ulimi lwemvelo aphembelela inkundla yokudala i-Chatbot i-Dialogflow. Ezinkundleni zokuxhumana eziningi, ezifaka iselula, eziku-inthanethi, nezihlakaniphile, inika amandla ukwakheka kwengxoxo indawo yomsebenzisi.
Isici esiyinhloko sokuthengisa se-Dialogflow ukuthi kulula kangakanani ukuyisebenzisa, njengoba ukwakha i-chatbot akudingi ulwazi lokubhala amakhodi ngaphambilini. Uhlaka luhlinzeka ngesixhumi esibonakalayo sokuklama imidwebo yokugeleza kwengxoxo nokuqeqesha i-bot ukubona okokufaka komsebenzisi.
I-Dialogflow ingaba inkundla ekahle yokuthuthukisa izinhlelo zokusebenza ezisekelwe ku-NLP ngenxa yobungane bayo kubasebenzisi, ukusekelwa kwezilimi ezingaphezu kwezingu-20, kanye nezinga lokuzivumelanisa nezimo.
Uhlaka luphinde lwenza kube lula ukusebenzisa i-chatbot eziteshini ezimbalwa ngokunikeza ukuxhumana nenani lezinsizakalo zezinkampani zangaphandle, okuhlanganisa i-Facebook Messenger, i-Slack, ne-Twilio.
I-Dialogflow inikeza ukuhambisana nabasizi bezwi abafana nomsizi weGoogle kanye ne-Amazon Alexa, okungenye yezici zayo ezibaluleke kakhulu.
Onjiniyela bangasebenzisa i-Dialogflow ukuze bakhe ama-chatbot anikwe amandla inkulumo angathatha imiyalo yezwi ukuze aqedele imisebenzi eyahlukene, njengokubhuka nokuhlela ama-aphoyintimenti.
Zamanani
Ihlinzeka ngekhredithi engu-$600 yabasebenzisi abasha, abangayisebenzisa ukuze basebenzise inkundla futhi intengo iqala ku-$0.007 ngesicelo ngasinye.
6. Umsizi we-IBM Watson
Besebenzisa umsizi we-IBM Watson, uhlaka lokuthuthukisa ama-chatbots anikwa amandla yi-AI, abathuthukisi bangakha futhi basebenzise ama-chatbots kunkundla yonkana.
Amandla omsizi we-IBM Watson okubona nokuhumusha umongo wengxoxo ayenza ihluke kwabaqhudelana nayo futhi iyenze ikwazi ukunikeza abasebenzisi izimpendulo ezinembe kakhulu neziwusizo.
Ukusebenzisa i-Natural Language processing (NLP) kanye ukufunda imishini, lolu hlaka lungase lusetshenziselwe ukudala ama-chatbots angaxhumana nabasebenzisi.
I-Facebook Messenger, i-Slack, ngisho nezinto ezibonakalayo ezifana nabasizi basekhaya abahlakaniphile yizinkundla ezimbalwa nje ezimbalwa ze-IBM Watson Assistant ezingahlanganiswa nazo.
Besebenzisa amatimu enziwe ngaphambilini nama-API, abathuthukisi bangakha ama-chatbots aqondene ngqo nezimboni, okuhlanganisa amabhange nokunakekelwa kwezempilo.
Umsizi we-IBM Watson unamandla okuphatha izingxoxo eziyinkimbinkimbi nokusebenzisana okunezinyathelo eziningi, okwenza abathengi babe nezingxoxo eziphilayo nezithokozisayo nama-chatbots. Umsizi we-IBM Watson futhi uhlinzeka ngezibalo eziqinile namandla okubika angasiza amabhizinisi ukuthi afunde kabanzi mayelana nendlela amakhasimende asebenzisana ngayo nama-chatbots awo.
Uma kuqhathaniswa nezinhlaka ze-chatbot eziqhudelanayo, Umsizi we-IBM Watson uyaphumelela ekuqondeni izingxoxo eziyindida, ezinothe komongo. Ilungele amabhizinisi abo bonke osayizi nemikhakha ngenxa yezinketho zokwenza ngokwezifiso ekunikezayo.
Zamanani
Ungaqala ukuyisebenzisa mahhala futhi amanani entengo aqala kusuka ku-$140/ngenyanga.
7. AmaPandorabots
I-Pandorabots, ithuluzi lokuthuthukisa i-chatbot, isebenzisa i-AIML (I-Artificial Intelligence Markup Language) ukuze yakhe ama-bots akwazi ukukhuluma ngolimi lwemvelo nabantu.
Iqoqo layo elikhulu lamatimu nama-bots enziwe ngaphambilini, elenza abathuthukisi bakwazi ukwakha kalula i-chatbot ngaphandle kokuthi baqale phansi, kungenye yezici zayo eziyinhloko. Ngaphezu kwalokho, inkundla ihlinzeka ngesixhumi esibonakalayo sokuhlela se-chatbot yokudonsa bese uphonsa evumela nabantu okungebona abezobuchwepheshe ukuthi bakhe i-chatbot eyimpumelelo.
Ingxenye eyingqayizivele yePandorabots ukuthi yenza kube nokwenzeka ukudala izinhlelo eziningi ze-bot, lapho ama-bot amaningana angasebenza ndawonye ukuze alawule izici ezihlukahlukene zokuxhumana.
Ukwengeza, inkundla inokuxhumana okwakhelwe ngaphakathi nezinsizakalo zengxoxo ezidumile ezifana ne-Facebook Messenger ne-Slack kanye nabasizi bezwi njenge-Amazon Alexa ne-Google Assistant. Ukwengeza, ama-Pandorabots anikezela ngezici zokuhlaziya imizwa ezivumela ama-chatbot abone futhi aphendule esimweni somzwelo somsebenzisi.
Ngosizo lomsebenzi omusha sha, usungakwazi ukubona i-AIML yakho. Ama-Chatbots angahlanganiswa namawebhusayithi, izinhlelo zokusebenza ezimbalwa, nezinkundla zokuthumela imiyalezo, i-Cortana, njll.
Zamanani
Ungaqala ukuyisebenzisa mahhala futhi amanani entengo aqala kusuka ku-$19/ngenyanga.
8. I-Botonic
I-Botonic iyinkundla yokuthuthukisa i-chatbot eyakhelwe ku-React, ikhithi yamathuluzi yokusetshenziswa kubonwa ye-JavaScript eyaziwa kakhulu. Ngakho-ke, ngenkathi bethuthukisa ama-chatbots, abahleli bangasebenzisa izinzuzo ze-React.
Ifakwe ukusekelwa kokufunda komshini, ukucutshungulwa kolimi lwemvelo, kanye nezindawo zokusebenza zemiyalezo ezidumile ezifana ne-WhatsApp ne-Facebook Messenger. Amakhadi, ama-carousels, nezimpendulo ezisheshayo ezinye zezinto ezimbalwa ezenziwe ngaphambilini ezinikezwa yi-Botonic ekwakheni ama-chatbots asebenzisanayo.
Ukugcizelela kwe-Botonic ekuthuthukiseni ukuzizwisa kwengxoxo okuphoqayo, okuqondene nabasebenzisi kuyenza ihluke kwezinye izinkundla zengxoxo. Inkundla iphinde ibeke phambili kakhulu ekusebenzeni kahle nasekulinganiseni, okuvumela abathuthukisi ukuthi bakhe futhi basebenzise ama-chatbots anesicelo esiphezulu sokuphuma ngokushesha.
I-Botonic ifanele ukwakha abasizi bezwi noma ama-chatbots angafinyelelwa ngezipikha ezihlakaniphile njengoba ivumela kokubili ukusebenzisana okusekelwe emibhalweni nokusekelwe enkulumeni.
Angokwedlulele, i-Botonic ingumthombo ovulekile futhi inikeza ingcebo yezifundo nemibhalo, iyenze itholakale kubathuthukisi bawo wonke amakhono. Ukuze uvumelane nezidingo zabo zebhizinisi, abathuthukisi bangakwazi ukwengeza izixhumi zabo, ama-plugin, nezingxenye kuhlaka, nalo olulungisekayo.
Zamanani
Kumahhala ukusetshenziselwa wonke umuntu.
9. I-Amazon Lex
I-Amazon Lex iyinkundla yokuthuthukisa i-chatbot esebenzisa ubuchwepheshe obufanayo bokucubungula ulimi lwemvelo njenge-Amazon Alexa. I-chatbot engaqonda futhi iphendule imibuzo yabasebenzisi eyenziwe ngolimi lwemvelo ingaklanywa, yakhiwe, futhi isetshenziswe onjiniyela abasebenzisa i-Amazon Lex.
Enye yezinzuzo ezibalulekile ze-Amazon Lex ukuxhumana kwayo kalula nezinye izinsiza ze-AWS njenge-AWS Lambda ne-Amazon S3, evumela abahleli bezinhlelo ukuthi bakhe izinhlelo zokusebenza ze-chatbot eziyingozi nezithembekile. I-Amazon Lex ilungele izinkampani ezinobukhona bomhlaba wonke njengoba ivumela okokufaka nokuphumayo kwezilimi eziningi.
Ukwengeza, i-Amazon Lex ihlanganisa izici ezihlukahlukene zokusika, kufaka phakathi ubuchule bokufunda obujulile, amakhono okuguqula umbhalo ube inkulumo, nokubonwa kwenkulumo okuzenzakalelayo, konke okwandisa ukunemba kokucutshungulwa kolimi lwemvelo.
I-Amazon Lex inezinga eliphezulu lokuxhumana nezinye izinsiza ze-AWS, okuholela enqubweni yokuthuthukisa esebenza ngempumelelo uma iqhathaniswa nezinye izinhlaka zokuthuthukisa ingxoxo, okuyenza ifaneleke kakhulu izinkampani ezisebenzisa i-Amazon Web Services njengamanje.
Zamanani
Inikeza izinhlelo eziningi zamanani futhi kubiza u-$0.004 ngesicelo ngasinye.
10. I-Flow XO
I-Flow XO iyithuluzi lokuthuthukisa i-chatbot esebenzisa isixhumi esibonakalayo somsebenzisi sokudonsa nokuwisa ukuze kuvunyelwe abantu ukuthi bakhe ama-chatbots ngaphandle kolwazi lobuchwepheshe. Inzuzo yayo enkulu wukuba lula, okwenza izinkampani zivele zenze futhi zisebenzise ama-chatbots ezinhlobonhlobo zezinkundla, njenge-Facebook Messenger, Slack, kanye ne-WhatsApp.
Inkundla ihlinzeka ngezifanekiso ezakhelwe ngaphambilini zamacala okusetshenziswa ahlukahlukene, okuhlanganisa ukunakekelwa kwamakhasimende, i-e-commerce, kanye nesizukulwane esiholayo, esingenziwa ngokwezifiso ukwanelisa izidingo ezithile zenkampani.
Ngaphezu kwalokho, inikeza umakhi wokugeleza onamandla okwenza kube lula ukuklama ukugeleza kwengxoxo eyinkimbinkimbi nezihlahla zezinqumo ze-chatbot yakho.
Ukwengeza, i-Flow XO ihlinzeka ngoxhumano olubanzi, okuhlanganisa nalabo abane-Shopify, i-Salesforce, ne-Google AmaSpredishithi, evumela izinhlangano ukuthi zikwazi. ukugeleza komsebenzi ngokuzenzakalelayo futhi baxhumanise ama-chatbot abo kwezinye izinkundla zebhizinisi.
Ama-Chatbots afakwe injini ye-NLP yesikhulumi, ehlanganisa i-AI namakhono okufunda ngomshini, ukuqonda izicelo zabasebenzisi nokunikeza izimpendulo ezifanele.
I-Flow XO idume nge-UI yayo esebenziseka kalula uma iqhathaniswa nezinye izinhlaka zengxoxo, iyenza itholakale ezinhlanganweni zabo bonke osayizi, kungakhathaliseki izinga lazo lekhono lobuchwepheshe.
Inkundla ihlinzeka ngendawo enekhodi ephansi/engekho-khodi eyenza kube lula kubasebenzisi abangebona abezobuchwepheshe ukwakha ama-chatbots kuyilapho ngesikhathi esifanayo benikeza amathuba okwenza ngokwezifiso asezingeni eliphezulu konjiniyela abangomakadebona.
Zamanani
Ungaqala ukuyisebenzisa mahhala futhi amanani entengo aqala kusuka ku-$19/ngenyanga.
Isiphetho
Sengiphetha, kulindeleke ukuthi umthelela wama-chatbots uzokhula kakhulu njengoba ethuthuka futhi eba yinkimbinkimbi kakhulu.
Ama-Chatbot angathuthukisa ukusebenza kwenkampani, azenzele imisebenzi eyisicefe, futhi anikeze ukuzizwisa kwekhasimende okukodwa futhi okusebenzayo kusetshenziswa ukufunda ngomshini nokucutshungulwa kolimi lwemvelo.
Ungakhetha ohlwini lwezinhlaka ze-Chatbot esizihlanganisele ibhizinisi lakho. Ayikho impendulo evumelana nazo zonke izimo, futhi izidingo zakho ezithile zizogcina zinqume ukuthi iyiphi inketho oyikhethayo.
Ngakho-ke, kubalulekile ukuphenya ngamathuba akhona bese unquma ukuthi yikuphi okungafanela kakhulu izidingo zakho.
shiya impendulo