Tangoganizani izi: kampani yanu ikuchita bwino mpaka zitachitika zomwe zikuwopseza kuwononga chilichonse. Zitha kukhala chilichonse kuyambira kuukira kwa cyber mpaka kulephera kwadongosolo.
Ndipo, muyenera kuyankha mwachangu kuti muchepetse kuwonongeka. Pakubweranso zochitika zokha, ngwazi yoyang'anira zochitika.
Incident automation ndi njira yosinthira masewera. Imayendetsa njira yonse yoyendetsera zochitika, kuyambira pakuzindikira mpaka kuthetsa. Ndipo, imatha kuzindikira zochitika munthawi yeniyeni, kudziwitsa omwe akukhudzidwa nawo, komanso kuchitapo kanthu kuti athetse vutolo.
Izi zikutanthauza kuwononga nthawi yochepa pamanja pofufuza ndi kuthetsa nkhani. Ndipo, mudzakhala ndi nthawi yambiri yochita ntchito zomwe zimalimbikitsa kukula kwamakampani.
Ngati mukufuna kusintha njira zoyendetsera zochitika zanu ndikuwonetsetsa kuti kampani yanu imatha kuthana ndi vuto lililonse lomwe lingakhalepo, njira yodzipangira yokha ndiyo njira yoyenera.
M'nkhaniyi, tiyang'ana mozama za zochitika zokha, momwe zimagwirira ntchito, ndi chifukwa chake zikukhala chida chofunikira kwambiri m'mabungwe amitundu yonse.
Kuzindikira Zochitika
Kumanga - zochitika zimachitika m'njira zonse ndi kukula kwake. Ngati simunakonzekere, akhoza kusokoneza gulu lanu. Zochitika zitha kukhala chilichonse chomwe chimasokoneza zochita za kampani yanu, kuyambira kulephera kwa netiweki mpaka kuphwanya chitetezo.
Izi zikhoza kuchitika chifukwa cha zochitika zina. Kutha kukhala kulakwitsa kwamunthu, kulephera kwaukadaulo, komanso kuwukira kwa cyber. Kudziwa mitundu yosiyanasiyana ya zochitika ndikofunikira kuti muzitha kuyendetsa bwino zochitika.
Njira zowongolera zochitika nthawi zambiri zimakhala zogwira ntchito, pomwe ogwira ntchito ku IT amayankha pazomwe zikuchitika. Izi zitha kutanthauza kuzindikira pawokha vutolo, kulumikizana ndi okhudzidwa, ndikukonza vutolo.
Ngakhale kuti njirayi ingakhale yothandiza, ingakhalenso yowononga nthawi komanso yolakwika. Kuphatikiza apo, zingakhale zovuta kutsata ngozi zomwe zimachitika pakapita nthawi. Ndipo, zimatha kubweretsa mavuto obweranso.
Mabizinesi akuyenera kuchitapo kanthu mwachangu pakuwongolera zovuta. Ndipo izi zitha kuchitika mosavuta pogwiritsa ntchito ma automation. Mabizinesi amatha kuzindikira ndikuyankha zovuta munthawi yeniyeni.
Ndipo, nthawi zambiri imatha kuthetsedwa asanakhudze ogula. Mabizinesi atha kugwiritsa ntchito izi kuti achepetse zovuta zamavuto ndikuwongolera zomwe makasitomala amakumana nazo.
Kufunika kwa Automation
Njira zoyendetsera zochitika zakale sizilinso zokwanira kuthana ndi zovuta. Zochitika zakhala zikuchulukirachulukira, kusiyanasiyana, komanso kutsogola pomwe ukadaulo ukupita patsogolo.
Tsopano ikufunika mayankho achangu komanso achangu. Machitidwe ochiritsira omwe amadalira kwambiri pakuchitapo kanthu pamanja sangathe kugwirizana ndi kuchuluka kwa mavuto. Zimapangitsa kuti mabizinesi azitha kuwononga nthawi komanso kuwononga mbiri.
Apa ndi pamene automation ingathandize. Mabizinesi amatha kuyankha kuzinthu mwachangu komanso moyenera potengera njira zowongolera zochitika.
Ndikuchepetsa kukhudzidwa kwawo ndikuwongolera zomwe makasitomala amakumana nazo. Mabizinesi amatha kugwiritsa ntchito makina kuti azindikire zochitika / zochitika munthawi yeniyeni. Imayika patsogolo kutengera kuuma ndi zotsatira zake ndipo imathetsanso zokha.
Kwa mabungwe omwe akufuna kukhalabe opikisana pazachuma chamakono cha digito, zopanga zokha sizikhalanso zapamwamba koma ndizofunikira.
Momwe Incident Automation imagwirira ntchito
Pankhani ya automation ya zochitika, ukadaulo wakumbuyo ndi womwe umapangitsa kukhala wodabwitsa. Zochita zokha zimagwiritsa ntchito AI ndi ma analytics kuzindikira zovuta munthawi yeniyeni. Nazi zina mwazinthu zofunika kwambiri pakuchita ma automation:
Kudziwika Kwadzidzidzi: Kuzindikira zochitika momwe zikuchitikira ndiye gawo loyamba. Izi zitha kuphatikizira kuyang'anira zochitika za ogwiritsa ntchito, kuchuluka kwa anthu pamanetiweki, zolemba zamakina, ndi magwero ena a data pamachitidwe achilendo.
Ma algorithms ophunzirira makina amatha kuzindikira machitidwe omwe amaloza zochitika zomwe zingachitike. Ndipo, imaphunzira kuchokera pazomwe zidachitika kale zomwe zitha kusintha njira yozindikirira iyi.
Chenjezo: Vuto likachitika, makina odzipangira okha amatha kudziwitsa a IT, magulu achitetezo, ndi oyang'anira. Zidziwitso zitha kusinthidwa malinga ndi kuopsa kwake komanso kufunika kwa chochitikacho. Ndipo, ikhoza kukhala ndi chidziwitso chokhudzana ndi zochitika monga malo, kukula kwake, ndi zomwe zingatheke.
Yankho: Mabizinesi amatha kugwiritsa ntchito zochitika zokha kuti athetse mavuto. Izi zitha kuphatikizira kupatula makompyuta omwe akhudzidwa, kuyimitsa mapulogalamu oyipa, ndikubwezeretsanso data kuchokera pazosunga zosunga zobwezeretsera.
Zochita zokha zimathanso kutsata zomwe zikuchitika. Ikhoza kuonetsetsa kuti zochitikazo zikuthetsedwa mwachangu komanso moyenera.
Zitsanzo za Incident Automation
Makampani ochokera m'magawo osiyanasiyana akugwiritsa ntchito mwachangu zochitika zokha. Ndipo, amawongolera njira zawo zowongolera zovuta ndikuwonjezera kukhutira kwamakasitomala.
Tiyeni tione zitsanzo. Awa ndi makampani anayi osiyanasiyana omwe amagwiritsa ntchito zochitika zokha:
Netflix ndi Chaos Monkey: Netflix ndi ntchito yotchuka yotsatsira yomwe imapereka zomwe zili kwa ogula mamiliyoni ambiri pazovuta za IT. Iwo wapanga chida chotchedwa Chisokonezo Monkey kutsimikizira kuti machitidwe ake ndi olimba mokwanira kuti athe kuthana ndi zochitika zosayembekezereka. Ndiye zimagwira ntchito bwanji?
Chisokonezo Monkey amatsanzira kulephera kwadongosolo pothetsa zochitika m'malo opanga zinthu. Mwanjira iyi, mainjiniya a Netflix amatha kupeza ndikuthetsa mavuto asanakhudze ogula.
Netflix imagwiritsa ntchito njira zingapo zothetsera mavuto, kuphatikizapo Chaos Monkey. Zakhala zikuthandizira kwambiri kuchepetsa nthawi yochepetsera komanso kukulitsa kukhutira kwamakasitomala
Adobe ndi ServiceNow: Adobe ndi mtsogoleri wapadziko lonse lapansi pakupanga zida zopangira, njira zotsatsira digito, ndi machitidwe owongolera zolemba.
Amagwiritsa ntchito ServiceNow nsanja yoyendetsera ntchito zake zowongolera nkhani. ServiceNow ndi nsanja yokhazikika pamtambo yoyendetsera ntchito za IT monga kasamalidwe ka zochitika.
Adobe ikhoza kugwiritsa ntchito ServiceNow kuti iwonetsetse zochitika, kuika patsogolo, ndi kuyankha. Kutengera zomwe zidachitika m'mbuyomu, nsanja imasanthula zochitika ndikuwonetsa njira yabwino kwambiri yochitira. Izi zimathandiza Adobe kuyankha zochitika mwachangu ndikuchepetsa kukhudzidwa kwa ogula.
Microsoft ndi Azure Monitor: Microsoft ndi mapulogalamu, mautumiki, ndi mayankho a mabungwe ndi anthu. Microsoft Azure Monitor imagwiritsidwa ntchito kuyang'anira nsanja yake ya Azure cloud computing.
Azure Monitor ndi njira yowunikira pamtambo pazinthu za Azure zomwe zimasonkhanitsa ndikusanthula deta ya telemetry.
Azure Monitor imayang'ana zida za Azure munthawi yeniyeni. Ndipo, imazindikira mavuto asanakhale tsoka. Pulatifomu imagwiritsa ntchito kuphunzira pamakina kuti izindikire zomwe zikuchitika mu data ya telemetry ndikudziwitsa opanga Microsoft zamavuto omwe angakhalepo.
Microsoft imatha kuchepetsa nthawi yopumira ndikuwonjezera kukhazikika kwa nsanja yake ya Azure pozindikira ndi kuyankha kwamavuto.
4- Uber ndi PagerDuty: Uber ndiwotsogola padziko lonse lapansi pantchito zogawirana kukwera, akugwira ntchito m'mizinda yopitilira 600. About amagwiritsa ntchito PagerDuty kuti athetse mavuto ake. Tsamba ndi pulogalamu yoyang'anira zochitika yomwe imagwiritsa ntchito kuzindikira, kuyankha, ndi kuthetsa vuto mumtambo.
Kuti muthe kuyang'anira zochitika zenizeni, PagerDuty imalumikizana ndi kuyang'anira ndi kuchenjeza kwa Uber. Chochitika chikadziwika, PagerDuty imachenjeza gulu loyenera lakuyimbira foni ndikuwapatsa zomwe akufunikira kuti athane ndi vutoli. Uber imatha kuchepetsa nthawi yopuma ndikuwonjezera chisangalalo chamakasitomala ndikuwongolera zovuta.
Incident automation ndi chida champhamvu chomwe chingathandize mabizinesi amitundu yonse. Makampani monga Netflix, Adobe, Microsoft, ndi Uber amatha kuzindikira mwachangu ndi kuthana ndi zovuta zisanawononge ogula awo pozindikira zomwe zikuchitika, kuziyika patsogolo, ndi kuyankha.
Zochita zokha zimatha kukuthandizani kuti mukhale patsogolo pa mpikisano. Ndipo, mutha kupereka chidziwitso chabwinoko kwa ogula anu, kaya ndinu oyambitsa pang'ono kapena kampani yayikulu.
Kusankha Right Incident Automation Solution
Kusankha njira yoyenera yodzichitira yokha ndiyofunikira kuti mukwaniritse zomwe mukufuna. Posankha makina opangira zochitika, mabizinesi akuyenera kuganizira zamitundu ingapo, monga:
Kugwirizana: Kuti apereke mawonekedwe athunthu a kayendetsedwe ka zochitika, yankho liyenera kukhala logwirizana ndi machitidwe ndi zida zamakono.
Zosintha: Yankho liyenera kusinthidwa malinga ndi zofunikira za kampani komanso njira zoyendetsera zochitika.
Kusintha: Yankho liyenera kukhala lotha kuyang'anira kuchuluka kwa zochitika zazikulu ndikukulitsa limodzi ndi bizinesi.
Chitetezo: Kuti muteteze deta yodziwika bwino ndi machitidwe, yankho liyenera kuphatikizapo njira zotetezera zolimba.
Mayankho ena otchuka a automation pamsika masiku ano akuphatikizapo Tsamba, Zosakanizikandipo datadog. Kuti asankhe njira yabwino yothetsera zosowa zawo, mabizinesi ayenera kuganizira zosowa zawo ndi bajeti.
Zovuta Zomwe Zingachitike
Kufunika kopitiliza kukonza ndi kukweza kuti ukadaulo ukhale wothandiza komanso wamakono ndi vuto limodzi lomwe lingatheke. Mabizinesi amatha kukumana ndi izi akamatumiza zodziwikiratu.
Ziwopsezo zatsopano ndi chiwopsezo zikayamba, makina opangira ma automation amayenera kusinthika kuti agwirizane ndi zosinthazi, zomwe zingafunike kuwonjezeredwa kwazinthu ndi ukatswiri.
Mabungwe akuyeneranso kutsimikizira kuti makina awo odzipangira okha akugwirizana ndi malamulo ndi mfundo zomwe zingafunike, zomwe zingapangitse kusintha ndikusintha pakapita nthawi.
Siyani Mumakonda